Love is the Killer App
What Tim means by "love" is something like this: become a voracious consumer of knowledge. Read books and more books. Be almost religious in maintaining contacts with friends and colleagues. When you acquire knowledge that can help them in their lives or business... pass it on to them. Expect nothing in return. All of you will benefit. And then there's the more conventional compassion: show it to others in business. Essentially, don't be an ass.
What I like about this approach is Tim's concrete suggestions for reading books to remember information. That can be the hardest thing to do. And we are talking about books. Tim doesn't care about magazines and websites. He wants knowledge that stands the test of time-- not the wisdom of the day. He shows his method of "cliffing" to capture to points of a book. It's some solid, down-to-earth information from a book that you would assume would be all about group hugs. It's not.